Guidelines issued for the telecom sector, IT Minister Ravi Shankar Prasad told a big revolution

Ravi Shankar Prasad said that this guideline is going to make India a major OSP (Other Service Provider) center and these guidelines are to create more opportunities in the country. BPO industry is growing in the world and big companies are focusing on outsourcing and India has a huge pool of human resource, talent and infrastructure.

IT Minister Ravi Shankar Prasad on Wednesday released a guideline for the telecom sector. Ravi Shankar Prasad said that the guideline being issued today is a big revolution in the development of the telecom sector in the country. He said that India’s BPO industry is currently around 2.8 lakh crore, but there is a possibility that it will become 3.9 lakh crore by 2025.

Ravi Shankar Prasad said that this guideline is going to make India a major OSP (Other Service Provider) center and these guidelines are to create more opportunities in the country. BPO industry is growing in the world and big companies are focusing on outsourcing and India has a huge pool of human resource, talent and infrastructure.

IT Minister Ravi Shankar Prasad said that the distinction between domestic and international OSP has been removed. A BPO center with a shared telecom resource will now be able to serve customers located across the world including India. This is a major improvement step that we have taken. Another is that OSP’s Electronic Private Automatic Branch Exchange (EPABX) can be located anywhere in the world.

Ravi Shankar Prasad informed that OSP’s remote agents can now connect directly to the customer’s centralized EPABX using any technology including broadband, wireline, wireless etc.

According to Ravi Shankar Prasad, we have improved the guidelines, they are according to the highest level standards of the world. There are youth speaking Hindi, English and other languages in India, India’s IT and Telecom backbone is very strong, India will become a major hub of the world’s BPO industry due to its digital landscape.

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